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General Virtual Assistant

The reliable foundation
your business runs on.

A dedicated general VA who handles your inbox, scheduling, data entry, research, and day-to-day admin — the unsexy work that keeps everything moving while you focus on growth.

If your VA is not performing, we replace them — no fees, no friction.

Limited GVA placements for Q2 — most matches fill in 2–3 weeks.

98%
Client retention
GVA
Speciality trained
4.8
Clutch rating
$1,088
From per month

What your GVA handles

The operations that
keep you moving.

Your GVA doesn't just catch what falls through the cracks. They become the operational backbone of your business — managing the details so you can focus on what matters.

Inbox & email management

Sorting, filtering, drafting responses, follow-up reminders, and unsubscribing from noise. Your inbox becomes a tool, not a burden

Calendar & scheduling

Meeting coordination, appointment booking, buffer management, and timezone juggling across your week

Data entry & database management

CRM updates, spreadsheet maintenance, form processing, contact list management, and record keeping

Research & information gathering

Market research, competitor analysis, vendor comparisons, travel options, and ad-hoc fact-finding compiled into clear summaries

Document & file management

Google Drive/Dropbox organisation, document formatting, template creation, version control, and file naming conventions

Every customer gets a response. Every time.

Ticket responses, FAQ management, order tracking, refund processing, and client communication on your behalf

Who it's for

Built for people who
want their life back.

Our GVA service is for founders, small business owners, and professionals who are being crushed by admin — and are ready to stop doing it all themselves.

Entrepreneurs wearing every hat

You started the business to do what you love, not to spend 3 hours a day on email. Your GVA gives you those hours back

Small business owners scaling up

The admin is growing faster than revenue. A GVA handles the operational foundation so you can focus on the business

Remote-first teams needing ops glue

Distributed teams need someone keeping the systems running — scheduling, docs, comms, and coordination

Professionals drowning in admin

Consultants, coaches, creatives — anyone whose billable time is being eaten by non-billable tasks

A day in the life

What your GVA clears
before you wake up.

By the time you check your first message, the day's administrative chaos is already handled.

7:00 AM
Inbox cleared

47 emails processed: 8 require your attention (flagged), 12 responded to, 27 filed or archived

8:30 AM
Calendar organised

3 meetings confirmed, 1 rescheduled to avoid a conflict, lunch block protected, tomorrow's prep notes added

10:00 AM
Data entry complete

35 new contacts added to CRM from last week's webinar, duplicates merged, tags applied

12:00 PM
Research delivered

Vendor comparison for new project management tool: 4 options, pricing, pros/cons, recommendation summary

2:30 PM
Weekly filing done

Google Drive restructured for Q2, 12 documents renamed to convention, shared folder permissions updated

The VAConnect difference

Your GVA is backed by
an entire ecosystem.

Other agencies hand you a VA and wish you luck. We built the infrastructure to make sure your GVA performs at the highest level — and stays.

Arrives ready. No guesswork.

Every GVA candidate is sourced through our proprietary talent portal — skills-tested, background-checked, and culturally assessed before they ever reach your shortlist.

Trained before they touch your systems

Continuous training on the exact tools and scenarios they'll encounter in your business. Verified competencies, not self-reported skills.

Never burns out on your watch

Our anti-burnout programme monitors workload and wellbeing. A rested, motivated GVA delivers consistent quality — month after month.

Problems surface before they become yours

Two-way happiness and feedback framework. Issues surface early, wins get recognised, and the working relationship strengthens over time.

What clients say

Proof from people who know.

"My GVA cleared my inbox every morning before I started work. Within two weeks I had 12 extra hours back each week — it was genuinely life-changing."
Sarah Mitchell Operations Manager, Bright Horizons Consulting Outcome: 12+ hrs/week recovered · GVA placed 14+ months Verified Clutch Review
"VA Connect's work has improved our efficiency, team wellbeing, and happiness by 100%. Their resources are reliable and detail-oriented."
James Okafor Founder, Okafor Digital Outcome: Admin load reduced 80% · GVA still active after 18 months Verified Clutch Review

GVA pricing

Three tiers.
One standard.

All packages include managed quality, backup cover, SOP creation for hand-over procedures, and priority stand-in availability.

40 hours/month
Part-time
$1,088/mo
150 hours/month
Full day
$3,288/mo

Explore other specialities

Not looking for a GVA?

Objections answered

Your questions,
answered honestly.

What if my GVA is not a good fit? +

We replace your GVA at no additional cost — no fees, no friction. If your General VA is not performing to the agreed standard, we match you with a new candidate and manage the full transition. Your onboarding investment is protected.

What tasks can a GVA handle from day one? +

Most GVAs are immediately productive with inbox management, calendar scheduling, data entry, research, and document management. We build a custom SOP during onboarding so your GVA has clear processes from the first day.

How long until my GVA is fully productive? +

Most clients see meaningful output within the first week. Full ramp-up — operating independently and proactively — typically takes 2–4 weeks.

Independently Verified

Rated 4.8 on Clutch.

Ready to get your time back?

Book a 30-minute discovery call. We'll learn your workflow, your tools, and your standards — then match you with a GVA who fits.

Limited placements per month for quality purposes — most matches fills within 2weeks. Reserve your time slot now.

Reserve your time slot → Email us directly