VAConnect provides virtual assistant services for UK businesses, and for teams in Ireland and Scotland. You get one dedicated assistant for executive support, project management, sales, marketing or admin, recruited and managed by us. Every candidate is tested in a role-specific Boiler Room (80%+ to shortlist), and two success managers support the seat after day one. Packages start from £818/month, month-to-month. Founded 2008. 98% client retention over 14 months, verified from our invoice records.
For founders and operators who need reliable remote support without the marketplace lottery. Evidence on every shortlist. Support after day one.
Founded 2008 · 40+ team · 250,000+ hours delivered · 98% client retention over 14 months, verified from our invoice records · Month-to-month · Exclusively South African professionals · GDPR/POPIA aligned
See GBP packages · UK overview · Home
Virtual assistant services for UK, Irish and Scottish teams
You’re not shopping for another profile. You’re hiring capacity you can trust.
VAConnect is a managed agency — not a gig marketplace. We recruit, screen, onboard, coach, and replace. You get a South African professional as a teammate, plus an agency system so you’re never managing alone.
What UK and Irish teams typically hire us for:
- Executive / EVA support (diary, inbox, coordination)
- Project management and ops
- Sales VA / SDR support (prospecting, CRM, appointment setting)
- Marketing VA (content, campaigns, execution)
- Admin and business support, customer support, and specialised seats shaped on discovery
Who it’s for: founders, agency owners, SaaS and professional-services operators, clinics, property and ecom ops who care about English, accountability, and continuity — especially if a marketplace hire already burned time.
Packages (GBP)
Published rates on vaconnect.co.uk. Role seniority and exact hours confirmed on discovery. GBP only on this page — live UK pricing.
| Seat family | 40 hrs | 80 hrs | 150 hrs |
|---|---|---|---|
| Marketing / Sales | £818 | £1,568 | £2,468 |
| EVA / Project Manager | £968 | £1,648 | £2,888 |
| Carol Programme | £1,288 | £2,188 | £3,788 |
| Growth (team solutions) | GBP / month |
|---|---|
| Forge | £3,288 |
| Summit | £4,528 |
| Apex | £6,568 |
- Dedicated from £818/month
- Coverage through midnight SAST at standard rates (no night premium)
- Month-to-month — one month’s notice either way
- Included ecosystem: VAVarsity (training), Atomic Energy (anti-burnout), dual success managers
Full breakdown: /pricing-v2/
Process: discovery → Boiler Room → shortlist
- Strategy call — Karen van Zyl (CEO) diagnoses the real gap. Soft close; welcome pack for transparency, not pressure.
- Brief — Nikki drafts the job description around how you actually work.
- Screening — Aptitude and personality checks, skills verification, references, tech readiness. Internal South African bench first.
- Boiler Room — 45-minute day-in-your-life simulation built for your role. Candidates need 80% or higher to reach your shortlist. Results attach to every CV.
- Shortlist — Typically 3–4 candidates. You interview on Zoom (we schedule). Second round if two are close.
- Start — You choose. Paperwork. First month begins with dual success support and an SOP on the account.
Typical go-ahead → start: about 1–2 weeks when the brief is clear (often 5–10 working days to meet the shortlist).
Explore: Pricing · Virtual assistants UK · Scotland · Ireland · Contact
UK timezone — honest coverage
South African Standard Time is SAST (GMT+2) year-round. UK clocks move with GMT / BST.
| Season | Gap | Practical fit |
|---|---|---|
| GMT (UK winter) | SAST is 2 hours ahead | Near-simultaneous UK business hours |
| BST (UK summer) | SAST is 1 hour ahead | Even tighter same-day overlap |
Phone-facing seats: clear English is a hard gate. You own your UK number and dialler data — we don’t trap your customer graph inside the agency.
Deeper map: /south-african-va-uk-timezone/
Why managed beats “post a job and hope”
| Marketplace hire | VAConnect | |
|---|---|---|
| What you get | Profiles & proposals | Managed SA professional + agency system |
| Screening | Mostly DIY | Screens + Boiler Room (80%+) |
| After start | You’re on your own | Dual success managers |
| If it fails | Post again | Remediate → free replacement |
| Commitment | Chaos or awkward lock-ins | Month-to-month |
| Data posture | Varies | GDPR/POPIA aligned; client-owned systems |
Managed, not matched.
FAQ
What virtual assistant services do you offer in the UK?
Executive and PA support (diary, inbox, travel and coordination), project management and operations, sales support (prospecting, CRM updates and appointment setting), marketing support (content and campaigns), and admin or customer support. Each seat is one dedicated assistant, scoped on a strategy call.
How much do your UK virtual assistant services cost?
Marketing and sales seats are £818, £1,568 or £2,468 a month for 40, 80 or 150 hours. Executive assistant and project manager seats are £968, £1,648 or £2,888. Full details are on the GBP pricing page.
Can I hire a VA for a UK, Irish or Scottish company if they’re in South Africa?
Yes. Remote managed support is how many UK and Irish teams scale capacity without a fully loaded local hire. We place exclusively South African professionals and manage the people side end-to-end. Timezone overlap with GMT/BST is strong — see South African VA UK timezone.
How fast can we start?
Often 1–2 weeks from go-ahead when the brief is clear; shortlist meetings commonly within 5–10 working days. Rush needs get said out loud on the strategy call — we don’t invent urgency.
What’s included beyond the VA’s hours?
Screening and Boiler Room shortlisting, onboarding, dual success managers, VAVarsity, Atomic Energy, SOP continuity, and replacement cover if the fit can’t be repaired. You’re buying a system, not a lone contractor.
Do you lock us into a long contract?
No. Month-to-month. That’s also why 98% client retention over 14 months, verified from our invoice records matters — clients who can leave keep staying.
What if we’ve already tried Upwork, PeoplePerHour or contractors?
Common path. Bring what failed. We’ll map whether a managed seat fixes the actual failure mode (screening, English, management load, replacement) — or tell you if another path fits better. Compare managed virtual assistant vs Upwork.
Book a strategy call
Where’s the gap in your UK week?
Tell us what “working your genius” is missing. We’ll tell you honestly if a VAConnect seat fits — package, timezone, and whether the Boiler Room should be built for EVA, PM, sales, or marketing.
Book a strategy call · See GBP pricing · Read the UK overview
VAConnect — Where Value, Authority & Connection Meet
Fully managed virtual assistant agency · Exclusively South African professionals · Serving UK, Ireland & Scotland
This page covers the hiring steps. For coverage across the UK, Ireland and Scotland, see our UK virtual assistant overview.